Shipping and Returns

Shipping is available to: Oman, Saudi Arabia, UAE, Kuwait, Qatar, Bahrain
Sultanate of Oman
Charging time Shipping fees Shipping company
1-4 days OMR 2,000 My guide

Slight delays may occur in remote areas.

Saudi Arabia, UAE, Kuwait, Bahrain, Qatar
The state Charging time Shipping fees Shipping company
Saudi Arabia 4-7 days OMR 7,000 DHL Express
The UAE 4-7 days OMR 6,000 DHL Express
Kuwait 4-7 days OMR 7,000 DHL Express
Bahrain 4-7 days OMR 7,000 DHL Express
Qatar 4-7 days OMR 7,000 DHL Express

Additional customs fees may apply based on your country's laws.

Return and exchange

Return or exchange orders:
Customers can exchange or return an item within a maximum period of 15 days in the following cases: receiving damaged or defective merchandise, receiving an incorrect shipment, or a manufacturing defect.

If you wish to cancel an order, please contact customer service immediately, providing your name, mobile number, order number, and whether you want a return or exchange.

Conditions:

  • Products must be in their original condition, unopened or unused.
  • We do not accept returns of perishable products.
  • If the product you require for exchange is not available, you will be contacted to select an alternative.

Shipping costs: The customer is responsible for all shipping costs for returns. Please note that shipping costs are non-refundable unless there is an error in the order.

After the returned product is received and inspected, you will be notified of the inspection results, and if the product meets the conditions, the amount will be automatically refunded.

If you have any questions, please feel free to contact us .